Return Policy
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Returns
You have 14 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused, unworn, and in the same condition you received it
- The item must be in the original packaging
- Proof of purchase (order number or receipt) is required
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale or clearance items
- Personalized or custom-made products
- Items marked as non-returnable
How to Start a Return
To initiate a return, please contact us at [info@shopveramart.com] with your order number and reason for the return.
Returns sent without prior approval may not be accepted.
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us at [info@shopveramart.com].
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Original shipping costs are non-refundable unless the return is due to our error.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Shipping costs are non-refundable
Contact Us
If you have any questions about our return policy, please contact us at [info@shopveramart.com].
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